A health professional will likely carry out the assessment and will write a report which will be sent to the DWP decision maker.

For the assessment, Citizen’s Advice said that people should be open and honest and tell the assessor everything that is relevant to their condition, even if it has already been mentioned on one of their claim forms.

Citizen’s Advice also says it is a good idea for people to have a copy of their PIP evidence claim form with them for assessment, whether it be by telephone, video or face-to-face, so people can refer back to it.

During the telephone assessment, people may be asked to describe how they complete simple tasks such as preparing and cooking food, getting washed and dressed and how they move around outside the home.